Frequently Asked Questions
Everything you need to know about your favorite chai and snacks.
How long does shipping take for my order?
We typically process orders within 24 hours. Depending on your location, your package will arrive within 3 to 5 business days.
Are Chaayos tea leaves and snacks 100% natural?
Yes, we pride ourselves on using high-quality, natural ingredients. Our tea blends and snacks contain no artificial preservatives or synthetic flavors.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 48 hours for a replacement.
Can I track my order status online?
Once your order is shipped, you will receive an email and SMS with a tracking link to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets like Paytm and Google Pay.
Do you offer bulk discounts for corporate gifting?
Absolutely! For bulk orders or corporate gifting inquiries, please reach out to our support team at [email protected] for special pricing.