Returns & Exchanges
At Chaayos Bazaar, we strive to ensure every sip is perfect, but if you are unsatisfied with your order, we offer a hassle-free return policy for damaged or incorrect food items within 7 days of delivery. Due to the perishable nature of our products, we can only accept returns on items that are unopened and in their original packaging.
Initiate Request
Contact our customer support team via email or phone within 48 hours of receiving your order to report any issues with your items.
Provide Proof
Share clear photographs of the product, the packaging, and the invoice to help our team verify the damage or discrepancy.
Quality Inspection
Our team will review your request and, if necessary, arrange for a reverse pickup to inspect the product at our facility.
Refund or Replacement
Once approved, we will either ship a fresh replacement of your favorite tea blend or process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing